Returns & Exchanges
At Smoke-King Tobacconist, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return unused and unopened items within 30 days of delivery for a full refund or exchange.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack the unused items in their original packaging, ensuring that all seals remain intact and the product is protected for transit.
Ship the Package
Affix the provided return label or address the package to our warehouse, then drop it off at your nearest authorized postal carrier.
Receive Refund
Once our specialists inspect the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing